Order Online: This is the most convenient option. Simply enter all of your information into the order form and submit it through our secure server. You can order 24 hours a day, 7 days a week.
Order by Telephone: If you feel more comfortable, you can order by telephone. Please take note of the SKU, stock numbers, of the item(s) that you would like to order and call us at 954-792-5126. (Monday - Friday, 9 - 5, Eastern Time). We will be happy to speak with you.
Payment Options
We accept all major credit cards plus PayPal. All of the information that you transmit to us is secure and is kept confidential.
Shipping
Because all of our items are handcrafted, please allow approximatly 1 - 2 weeks for us to ship your order.
Haiti Cheri ships USA orders with Fed Ex Ground. If you would rather have your order shipped with the post office, please let us know on your order form. The shipping charges, shown on our website, are for the 48 contiguous states of the USA. There are additional charges for orders out of this area. (Alaska, Hawaii, PR and all international orders). You will be contacted with the charges.
Damages
If your order arrives damaged or incorrect, we will, of course, immediately remake and ship a replacement to you at no charge. Please contact us at sales@haiticheri.com to report the problem.
Returns
If you decide to return all or part of your order, please notify us by email us at sales@haiticheri.com within 5 days of receipt of order. We will let you know how to proceed.
You must pay for the return shipping. Upon receipt, we will refund the purchase price, less a 10% restocking fee and the original shipping cost.